Scope

This policy applies to personal information collected through minglangelectric.com, including project enquiries, direct contact requests and authorised administrator access. Jiangxi Minglang Electric Power Equipment Co., Ltd. is responsible for the handling described in this policy.

Information we collect

When you submit a project enquiry, we collect the information you provide. Depending on the form used, this may include:

  • Your name, company, country or region and business email address.
  • Product interests, voltage and current ratings, project stage and technical requirements.
  • Your message and the page from which the enquiry was submitted.
  • The first page visited during the session, referring website and campaign labels such as UTM source, medium and campaign, when available. These details help us understand the business context of an enquiry and do not include the contents of other form fields.

Our hosting and security systems may also process limited technical data, such as an IP address, request time, browser type and error or security logs. Authorised website administrators have account data and use an essential sign-in cookie.

Where Google Analytics 4 is configured, optional analytics begins only after you accept it. The service may then process page views, approximate location derived from an IP address, device and browser information, and interactions with enquiry or contact controls. We do not send the contents of an enquiry form to Google Analytics.

How we use information

We use personal information to:

  • Review an enquiry and respond to the person or company that submitted it.
  • Prepare technical clarifications, product selections, quotations and related project communications.
  • Maintain enquiry records, protect the website and investigate technical or security problems.
  • Identify the page or campaign that led to a submitted business enquiry.
  • Where you consent, understand aggregate website use and the performance of enquiry and contact features.
  • Meet legal, accounting and record-keeping obligations that apply to our business.

Where applicable, processing is based on steps requested before a contract, our legitimate business interests in answering B2B enquiries and operating a secure website, consent where required, or compliance with a legal obligation.

Sharing and international processing

We may share relevant information with Minglang personnel and service providers that support website hosting, databases, IT security and business communications. Access is limited to what is reasonably required for the relevant task. We may also disclose information when required by law or a competent authority. We do not sell personal information.

An international enquiry may be handled across national borders. Where applicable law requires safeguards for an international transfer, we will use an appropriate legal or contractual measure.

Retention and security

We retain enquiry information for as long as reasonably necessary to respond, manage the related business opportunity, maintain appropriate business records and meet legal obligations. The period may vary according to the project and the nature of the enquiry.

We use reasonable administrative and technical safeguards designed to protect information against unauthorised access, loss or misuse. No internet transmission or storage system can guarantee absolute security.

Your choices and rights

Depending on the law that applies where you are located, you may have rights to request access, correction, deletion, restriction or a copy of your personal information, or to object to certain uses. You may also withdraw consent where processing relies on consent.

To make a request, email betty@minglangelectric.com. We may need to verify your identity and may retain information where law or a legitimate record-keeping requirement permits it.

Third-party services

The About page offers an optional Google Maps view. Google Maps is loaded only after you choose to load it. Google may then receive technical information and apply its own terms and privacy policy. Links to LinkedIn and other external websites take you to services controlled by their respective operators.

If enabled after your consent, Google Analytics 4 acts as an analytics provider and may process technical and usage information. You can decline analytics or later change your choice through “Cookie settings” in the website footer. Further details appear in the Cookie Policy.

Policy updates and contact

We may update this policy when website functions, service providers or legal requirements change. The effective date above identifies the current version.

Questions and privacy requests may be sent to betty@minglangelectric.com or addressed to Jiangxi Minglang Electric Power Equipment Co., Ltd., No. 9 Xinwang Road, Metal Zone, Yaodu Science and Technology Industrial Park, Zhangshu City, Jiangxi, China.